Are You a Star at Work?: "How do you become a star at work? For more than a decade, Robert E. Kelley has tried to answer that question, conducting in-depth research at such companies as AT&T's Bell Labs, 3M, and Hewlett-Packard. How do average performers differ from stars? Are stars just smarter? Or more self-confident? Or better at interpersonal and leadership skills? The answer, says Kelley, is none of the above: 'It isn't what stars have in their heads that makes them stand out. It's how they use what they have.'"